The Esthetician’s Guide to Mastering Client Experience and Management.

Launching in Spring 2024, discover the path to revolutionizing your Esthetics practice with Skinthesis. This essential read offers tips, tricks, and scripts on mastering the balance between an amazing client experience and effective client management. A blend of tough love, professional insights, and relatable experiences, it offers strategies you can start implementing today. Whether you’re a seasoned expert or just starting out, Skinthesis is your guide for transforming routine appointments into memorable experiences, preventing bad client behavior, and building a thriving practice that stands out in today’s competitive market.

Hear Me on the iwish Podcast!

I'm thrilled to have been a guest on the iwish Podcast with David Valenzuela, host, and WISH Skin Health founder, for an hour-long discussion. The iwish podcast is dedicated to fostering esthetic confidence and showcasing success within the esthetic industry. This platform peels back the layers of the esthetic world, offering exclusive interviews with industry leaders and delivering the latest news. During the interview, we dive into my background in esthetics and talk about my book Skinthesis.

Expand Your Expertise:

Coming Soon: Online Classes and Consulting

Dive deeper into the world of CX with online classes and one-on-one consulting services. Designed to enrich your knowledge and skills, these educational opportunities will provide a personalized learning environment. Whether you’re looking to refine your policies, master client interactions, or step up your game and elevate your practice, my tailored approach will ensure you receive the guidance and support you need to thrive in today’s landscape. Embrace the chance to learn from an expert, lose the drama, and transform your career today!

About the Author:

Jill Jodar is a licensed esthetician, the owner of Jill Jodar Advanced Skin Care, and the founder of Synthesis CX Consulting. With 25 years of experience in the treatment room, she has worked in nearly every sector of the personal care service industry: a corporate-run spa, an independent salon & spa, a renter in a skin care clinic, a collective of independent wellness practitioners, and ultimately, her private practice in Union Square, San Francisco. Before receiving her Esthetician license in 1999, she received a BA with distinction from the University of Wisconsin, Madison, where she also attended graduate school focusing on communicative disorders. Jill lives in San Francisco with her husband Joel, and their dog, (the Supervisor) Olive.

Synthesis CX Consulting

323 Geary St, Suite 220

San Francisco, CA 94102 

info@synthesiscx.com

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