The Esthetician’s Guide to Mastering Client Experience and Management.
Discover the path to revolutionizing your Esthetics practice with Skinthesis. This essential read offers tips, tricks, and scripts on mastering the balance between an amazing client experience and effective client management. A blend of tough love, professional insights, and relatable experiences, it offers strategies you can start implementing today. Whether you’re a seasoned expert or just starting out, Skinthesis is your guide for transforming routine appointments into memorable experiences, preventing bad client behavior, and building a thriving practice that stands out in today’s competitive market.
Events & Media
The International Congress of Esthetics and Spa
August 19, 2024
Long Beach, CA
Stop by and see me at the International Congress of Esthetics and Spa in Long Beach on August 19th! Grab a copy of Skinthesis or hit me up with your questions, I'd love to meet you! I'll be at the WISH Skin Health booth all day Monday 10-5.
Face & Body
Skin Care Show
September 8-9, 2024
Sacramento, CA
I’ll be attending the Face & Body Skin Care Show in September! Looking forward to switching into student mode for some world-class education. I'm scheduling a handful of meetups between classes, so reach out if you want to grab one and talk about CX!
I would love to meet you!
iwish Podcast Interview
Hosted by David Valenzuela
I'm thrilled to have been a guest on the iwish Podcast with David Valenzuela, host, and WISH Skin Health founder, for an hour-long discussion. The iwish podcast is dedicated to fostering esthetic confidence and showcasing success within the esthetic industry. This platform peels back the layers of the esthetic world, offering exclusive interviews with industry leaders and delivering the latest news. During the interview, we dive into my background in esthetics and talk about my book Skinthesis.
Elevate Your Esthetic Practice with Expert Training
Coming This Fall
Join Jill Jodar, L.E., author of "Skinthesis: The Esthetician’s Guide to Mastering Client Experience and Management," for an immersive learning experience designed to transform your esthetic practice. Whether you are new to the industry or a seasoned professional, Jill’s classes offer invaluable insights and practical skills to enhance every client’s experience and fine tune your management strategies.
Why Choose Jill's Classes?
Get on the List!
Enhance your skills, improve your client relationships, and grow your esthetic practice. Be the first to know when class registration opens!
One-on-One Consulting with Jill Jodar
Tailored Solutions for Your Esthetic Practice
Are you facing specific challenges in your esthetic practice? Whether it's improving client retention, managing difficult clients, or streamlining your operations, Jill Jodar offers personalized consulting sessions to address your unique needs. Benefit from Jill’s extensive experience and industry expertise through one-on-one consultations or site visits designed to provide actionable solutions and drive your business forward.
Personalized Guidance
Get tailored advice specific to your practice's needs.
Client Management
Learn how to handle challenging client situations with confidence.
Expert Analysis
Benefit from Jill's extensive experience in the esthetic industry.
Operational Efficiency
Streamline your processes for a more efficient practice.
Actionable Solutions
Receive practical, step-by-step strategies you can implement immediately.
Business Growth
Identify opportunities for growth and expand your client base.
Enhanced CX
Develop techniques to create exceptional client experience.
Follow-up Support
Receive support after your session to ensure long-term success.
Guest Speaking Engagements for Esthetic Schools
Elevate Your Students’ Education with Expert Insights on Client Experience and Client Management
Are you looking to provide your students with a comprehensive education that goes beyond the standard curriculum? I offer guest speaking engagements specifically designed for future esthetic professionals, focusing on the critical yet often overlooked aspects of client experience and client management. While the standard curriculum equips students with essential technical skills, mastering client interaction and management is crucial for long-term success in the esthetics industry.
What I Offer
During my guest lectures, I cover key topics that are indispensable for newly licensed estheticians, including:
Why It’s Important
Client experience and management are integral to the advancement and success of any esthetician. These skills help in building a loyal clientele, enhancing customer satisfaction, and creating a professional environment that fosters trust and respect.
Customized to Your Needs
My sessions can be tailored to fit within your existing class schedule and can include a Q&A segment to address specific questions from students. I am passionate about elevating the standards of our industry and empowering future estheticians to excel in their careers.
About the Author/Founder
Jill Jodar is a licensed esthetician, the owner of Jill Jodar Advanced Skin Care, and the founder of Synthesis CX Consulting. With 25 years of experience in the treatment room, she has worked in nearly every sector of the personal care service industry: a corporate-run spa, an independent salon & spa, a renter in a skin care clinic, a collective of independent wellness practitioners, and ultimately, her private practice in Union Square, San Francisco. Before receiving her Esthetician license in 1999, she received a BA with distinction from the University of Wisconsin, Madison, where she also attended graduate school focusing on communicative disorders. Jill lives in San Francisco with her husband Joel, and their dog, (the Supervisor) Olive.
©2024 Synthesis CX Consulting
